[This story has been updated to correctly describe the stalling issue and prescribed remedy. -BH]
Chrysler is recalling the 2017-2023 Pacifica Hybrid to address a transmission software issue that can lead to unexpected stalls. The campaign covers a total of 67,118 examples, all of which shipped prior to the defect — programming that allowed the vehicle to stall when a 12v connection in the transmission is shorted — being isolated. Chrysler says the safety risk is presented by the stall itself and has produced a software update that will allow the vehicle to enter limp mode instead, preserving enough power to allow the driver to get to safety if the problem occurs.
“A routine internal review of customer data discovered reports of stalling in 0.2 percent of this vehicle population. However, the Company is unaware of any related accidents or injuries,” a company statement said. “A subsequent Company investigation linked the stalling reports to certain, rare, vehicle-operating conditions. The recall remedy – a software update – detects these conditions, preserves propulsion and activates an alert instructing the driver to exit traffic.”
The automaker will begin notifying owners in March of this year.
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